Versand
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times Estimated delivery times after dispatch:
- Switzerland: 3–7 business days
- European Union: 7–14 business days
- Rest of the world: 14–21 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery.
Customs & Duties For international orders outside Switzerland, customs fees and import duties may apply. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.